(4.4 / 5)12+ Ratings

Mountain Crest Gardens Reviews

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Overall Rating

4.4
12 Reviews
  • 542%
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About Mountain Crest Gardens

What is Mountain Crest Gardens?

Mountain Crest Gardens is a family-owned and operated succulent nursery established in 1995, located in Fort Jones, California. The nursery specializes in a vast selection of over 700 varieties of succulents, including popular types such as Sempervivum, Echeveria, and Sedum.

The nursery prides itself on offering high-quality plants that are easy to propagate and maintain, making them suitable for various uses, including gardens, homes, and special events. Mountain Crest Gardens also provides a user-friendly online shopping experience, with new succulent varieties added to their catalog each month.

Additionally, the nursery caters to both individual customers and wholesalers, offering options for bulk purchases. With a commitment to customer satisfaction and quality assurance, Mountain Crest Gardens has garnered numerous positive reviews from its clientele.

Mountain Crest Gardens Pros & Cons

Pros & Cons of Mountain Crest Gardens

Pros:

  • Wide Selection: Offers an extensive variety of over 700 succulent types, catering to diverse gardening preferences.
  • Quality Plants: Many customers report receiving healthy plants that thrive after purchase.
  • Responsive Customer Service: Known for quick and effective customer support, often resolving issues promptly.
  • Biodegradable Packaging: Utilizes eco-friendly packaging materials, such as biodegradable peanuts, which are better for the environment.
  • Competitive Pricing: Frequently provides discounts and promotions, making it an affordable option for succulent enthusiasts.

Cons:

  • Inconsistent Quality: Experiences with plant condition upon arrival can vary widely, with some customers receiving poorly packaged or damaged plants.
  • Packaging Issues: Reports indicate that packaging practices may need improvement to prevent damage during transit.
  • Mixed Reviews: Customer experiences are often hit or miss, leading to uncertainty about the reliability of orders.
  • Limited Shipping Options: Some customers have expressed dissatisfaction with shipping times and methods, which can affect plant health upon arrival.

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Mountain Crest Gardens Customer Reviews (12)

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Andrew Hall
Andrew Hall
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Jul 12, 2024
Valerie Johnston
Valerie Johnston
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Jul 12, 2024
Juliane Eberhardt
Juliane Eberhardt
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Jul 11, 2024
Sebastian Ball
Sebastian Ball
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Jul 11, 2024
Sidar Groenewoud
Sidar Groenewoud
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Jul 10, 2024
Jim Sullivan
Jim Sullivan
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Jul 10, 2024
Linda Peavy
Linda Peavy
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Jul 9, 2024
Brice Monty
Brice Monty
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Jul 9, 2024
Uta Jaeger
Uta Jaeger
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Jul 9, 2024
Darlene Harris
Darlene Harris
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Jul 8, 2024

Mountain Crest Gardens Customer’s Q&A

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Mountain Crest Gardens Features and Benefits

Key Features and Benefits of Mountain Crest Gardens

  • Extensive Variety: Offers over 700 varieties of succulents, including both soft and hardy types, catering to diverse gardening needs.

  • Quality Assurance: Plants are known for their high quality and are carefully packaged to ensure safe delivery.

  • User-Friendly Website: The online store features an intuitive layout that allows for easy navigation and quick purchasing, enhancing the shopping experience.

  • Monthly Additions: New succulent varieties are added to the catalog each month, keeping the selection fresh and exciting for customers.

  • Bulk Offerings: Provides options for wholesalers and landscapers, including bulk purchases of plugs and pots, making it suitable for larger projects.

  • Expert Guidance: The nursery emphasizes knowledgeable customer service, helping customers choose the right plants for their needs.

  • Educational Resources: Offers care tips and detailed information about each plant type, aiding customers in successful cultivation.

  • Cold Hardiness: Many succulents are extremely cold-hardy, suitable for various climates, which expands their usability in different regions.

  • Family-Owned Business: As a family-operated nursery, there is a commitment to customer satisfaction and community engagement.

  • Positive Customer Feedback: Consistently receives high ratings and positive reviews from customers regarding both plant quality and service.

Mountain Crest Gardens Pricing

Pricing Information for Mountain Crest Gardens

Mountain Crest Gardens offers a variety of succulents and sets at different price points. Here are some key pricing details:

  • Individual Succulents: Prices range from approximately $3.49 to $12.49, depending on the type and size of the plant.
  • Succulent Sets:
    • Small sets (4 types) start around $12.99.
    • Larger sets (up to 9 types) can cost up to $29.99.
  • Monthly Subscription Box: The subscription starts at $24.99 per month, which includes 4-5 unique potted succulents and a mystery bonus plant.

Additionally, there is free shipping on orders over $45.

Payment Method

Payment Methods for Mountain Crest Gardens

Mountain Crest Gardens accepts various payment methods to facilitate customer transactions. The available options include:

  • Credit Cards: Major credit cards such as Visa, MasterCard, American Express, and Discover are accepted.
  • PayPal: Customers can also choose to pay via PayPal, providing a secure option for online purchases.
  • Sezzle Financing: Offers a flexible payment plan that allows customers to split their purchase into four interest-free payments, making it easier to manage costs.

These payment methods ensure a convenient and secure shopping experience for all customers.

Mountain Crest Gardens FAQs

FAQ

Mountain Crest Gardens Alternatives

Top 10 Alternatives to Mountain Crest Gardens

  1. Leaf & Clay: Specializes in a wide variety of succulents and offers competitive pricing with a focus on quality.

  2. Succulent Studios: Known for its subscription service, providing a monthly delivery of healthy succulents directly to customers.

  3. Etsy: A marketplace featuring numerous sellers offering unique and exotic plants, often with more variety than traditional nurseries.

  4. Plant Delights Nursery: Offers a broad selection of rare and hard-to-find plants, including succulents, with an emphasis on quality.

  5. Annie's Annuals: Features a diverse range of annuals and perennials, including succulents, with a commitment to organic practices.

  6. Home Depot/Lowe’s: Large home improvement stores that provide a selection of affordable succulents, though quality can vary.

  7. Local Nurseries: Many areas have independent nurseries that offer locally grown plants, often with better care and selection than big box stores.

  8. Succulents and Sunshine: An online resource that not only sells plants but also provides extensive information on succulent care.

  9. Cactus Jungle: A nursery specializing in both cacti and succulents, offering a variety of plants along with expert advice.

  10. Farmers Markets: Local markets often feature vendors selling healthy, locally sourced succulents at reasonable prices.

FAQ

How To Open A Mountain Crest Gardens Account?

How to Open an Account on Mountain Crest Gardens

To open an account on Mountain Crest Gardens, follow these steps:

  1. Visit the Website: Go to the official Mountain Crest Gardens website.
  2. Click on "Sign Up": Look for the "Sign Up" or "Create Account" option, usually located at the top right corner of the homepage.
  3. Fill in Information: Provide the required details such as name, email address, and password.
  4. Agree to Terms: Review and accept any terms and conditions if prompted.
  5. Submit: Click on the "Submit" or "Create Account" button to finalize the process.

After completing these steps, an account will be created, allowing access to features such as order tracking and special offers.

FAQ

Mountain Crest Gardens Return Policy?

Return Policy for Mountain Crest Gardens

Mountain Crest Gardens has a 30-day guarantee for their products. If any issues arise with the order, customers can request a refund, replacement, or store credit.

To initiate a return, customers are advised to email the company with photos of the problematic items. Additionally, there is a 14-day quality guarantee for plants received, ensuring that any concerns can be addressed promptly.

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